Return &
Refund.
Last Updated: January 2026
At Posterdamn, most products are made-to-order and curated, hence returns are limited.
1. Returns Policy
Returns or refunds will not be accepted in the following cases:
- Incorrect size, frame type, or material selected by the customer
- Preference-based dissatisfaction (design, color tone, finish, or style)
- Change of mind after payment or order confirmation
- Slight variations in print color, grain, or texture due to printing methods
- Failure to review product descriptions, dimensions, or mockups before ordering
Please review product details carefully before placing your order.
2. Damaged or Defective Products
If your order arrives damaged or defective:
- Contact us within 48 hours of delivery
- Share clear photos/videos of the damage
- Approved cases will receive a replacement or refund
3. Refund Processing
- Approved refunds are processed within 6-7 business days
- Refunds are credited to the original payment method